Terms & Conditions

By booking a service with Math Refresh, LLC, herein referred to as the "Tutor," you are agreeing to the following terms and conditions.

The Tutor shall provide tutoring to the Student in the subject of mathematics at one of the following locations: Crandall Library (Glens Falls location), Palette Community (Saratoga Springs location), or online (via Zoom).
 
FEES PAYABLE TO THE TUTOR
Fees shall be calculated at a rate of ($60) SIXTY dollars per hour of tutoring. No further fees shall be charged for traveling or preparation time of the Tutor.
Fees may be adjusted from time to time and shall become effective after having given the Student (14) FOURTEEN days written notice.
 
PAYMENT

Payment shall be made in advance upon booking a session.
 
CANCELLATION OF LESSONS BY STUDENT
The Student may cancel tuition by giving at least 24 hours prior notice to the Tutor in which case no tuition fees will be incurred. Cancellation of lessons less than 24 hours in advance will result in a cancellation fee of $25. Lessons not attended by the student without giving 24 hours prior notice to the Tutor shall be charged at the full rate.
 
CANCELLATION OF LESSONS BY TUTOR
The Tutor may cancel lessons by giving 24 hours prior notice to the Student in which case no fees shall be incurred. Where a lesson was pre-paid, the Tutor shall reschedule the appointment at a time agreeable to both parties, failing which the Student shall be refunded with such a missed lesson fee.

 

LESSONS AFFECTED BY SNOW DAYS (TRAVEL ADVISORIES, WEATHER EMERGENCIES, ETC.)

The Tutor will contact students who have appointments for in-person tutoring to schedule a virtual appointment instead or reschedule the in-person appointment for another date. 

Exceptions to the 24-hour cancellation policy will be made in the case of emergencies, such as inclement weather. However, please notify your tutor of a cancellation by 10:00 a.m. the morning of a session to avoid a late cancellation fee.
 
LATE ARRIVAL
Fees are calculated according to the times stipulated in the schedule and no adjustment shall be made for time lost because of late arrival by the Student.
Any lost time because of the late arrival of the Tutor shall be compensated for by extending a lesson by mutual agreement and by such amount of time that was lost.
 
OBLIGATIONS OF THE TUTOR
* The Tutor undertakes to do all preparation prior to lessons and to structure lessons in such a way as to optimize time to the benefit of the Student.
* The Tutor shall keep confidential all information of the Student and shall contact other parties involved in the education of the Student only if given written permission by the Student to do so.
* The Tutor shall not assign any of his/her duties or obligations under this tutoring contract to a third party without the written permission of the Student.
* The Tutor shall at no time be required or obliged to execute homework or assignments on behalf of the Student.
 
OBLIGATIONS OF THE STUDENT
* The Student undertakes to assist the Tutor in identifying problem areas in which the Student needs specific tutoring.
* The Student agrees that assignments, exercises or homework form an integral part of tutoring and undertakes to complete such work timeously.
 
NO WARRANTIES
The Tutor makes no promises or warranties with regards to a Student's performance as a result of any tutoring provided.
 
STATUS OF THE TUTOR
It is expressly understood that the Student retains the services of the Tutor as an independent contractor and not as an employee. The Tutor shall be responsible for his/her insurance and for all statutory declarations and contributions regarding income tax.
 
TERMINATION
This tutoring contract may be terminated by either party at any time by giving the other party (14) FOURTEEN days prior written notice.
 
RELAXATION OF TERMS
No relaxation, indulgence, waiver or release by any party of any of the rights in terms of this agreement on one occasion shall prevent the subsequent enforcement of such rights and shall not be deemed to be a waiver of any subsequent breach of any of the terms.
 
WHOLE AGREEMENT
This agreement constitutes the entire understanding between the parties regarding the subject matter thereof and the parties waive the right to rely on any alleged expressed or implied provision not contained herein. Any alteration to this agreement must be in writing and signed by both parties.
 
MINORS
Where the Student is a legal minor, the Parent/Guardian shall enter into this tutoring contract on behalf of the Student and shall accept and agree to all the terms and conditions contained herein on behalf of the Student.

​